How do I know how much shipping will be?
Shipping will be calculated as you add products to your cart. At any time you can view the cart and see what the current shipping costs are for the products in your shopping cart.
When will you ship my order?
We will ship your order 1-2 days from the purchase date (Sundays & Holidays excluded). We usually ship USPS for orders under 2 lbs, UPS for orders over.
How do I track my order?
You will receive an email from us that will have your tracking number. In addition, when you log into your account and view your order it will show you your tracking number.
What is your policy for returns?
Our Happiness Guarantee!
We stand behind our oils 100%! And we want you to be happy with your purchase. Therefore, if at anytime within 1 year of purchase you’re not happy with your Davina product, you can return it to us for a full refund. Please contact us before returning the product so we can give you an RMA# and shipping label, otherwise we will not be able to process your refund.
In cases of damaged or broken bottles, which sometime happens during shipment, we apologize for the inconvenience. We would be happy to replace the product, please contact us and we will send you out a new one.
Also, we request that if you’re completely satisfied with your purchase, or if you receive broken bottles, please contact us to remedy the situation before leaving a negative review. We will do everything in our power to make you 100% happy!
What criteria do you use to select your oils?
- ACTIVE INGREDIENTS — it’s the active components of an oil that give it its therapeutic benefits. So we look at the key active ingredients
- PROVENANCE– we take into consideration the natural habitat of the plant
Are Davina’s oils therapeutic grade?
Yes, our oils are therapeutic grade in that they are 100% pure, unadulterated and of the highest quality. ‘Therapeutic grade’ is sometimes used as a marketing effort to make it seem like oils have been ‘graded’ by a governing body that has standardized quality standards and applies a certification. There is no such system. This being said, our oils are rigorously tested by 3rd party labs and proven to be 100% pure, and because of this, we consider our oils therapeutic grade.
We are proud to offer oils that are 100% pure, free from additives & unaltered. In applications like our rollerball bottles where topical ease of use is a priority, we have added fractionated coconut oil for your safety. This is clearly indicated in the material accompanying these bottles so you always know what you are getting.
Our uncompromising commitment to quality, means we maintain the most meticulous third party testing standards available. We use GC/MS, HPLC, Organoleptic, Chiral, C-14 Naturalness, Optical Rotation and Refractive Index, Specific Gravity, and Microbial testing to ensure our customers receive the finest quality oils, free from any additives, residues, heavy metals, dilutions or alterations of any type. See our PPQ Guarantee page for more information about the quality tests we perform.
Can Davina’s oils be used internally?
The short answer is: Essential oils may be safely used internally if you have appropriate medical guidance by a trained clinical Aromatherapist who understands the safety issues related to each route of application.
The internal use question is one we get often because the use of essential oils (EOs) for self-medication is becoming more mainstream. While we are pleased that many lives are being blessed by the knowledge and use of EOs, it is important that people have a good foundation for the proper use of their EOs. We also feel an obligation as an ethical company to give accurate information and recommendations.
Essential oils are highly concentrated plant derivatives. Because of their potency, they have the capacity to cause injury if used without the necessary precautions and safety recommendations. This goes for internal use as well as topical. The International Federation of Aromatherapists (IFA) do not recommend ingestion of essential oils except under the supervision of a medical doctor who is also qualified in clinical aromatherapy.
There are generally two schools of thought when it comes to application of EOs. One method promotes the therapeutic use of essential oils via inhalation and topical application, and as was just illustrated by the IFA position above, this is what most aromatherapy schools espouse. The other method, which gained notoriety because of the French doctor Jean Valnet, uses oils internally depending on the ailment and the risk/benefit ratio. This tradition is followed by the multi-level marketing (MLM) essential oil companies who recommend internal use. We have found that attitudes toward internal use depend heavily on how the person was first exposed to EOs–either through alternative healing artists like aromatherapists and massage therapists, or through MLM representatives.
Although these different “camps” have valid things to contribute, there is however a more scientific approach that can be applied to the safe use of essential oils. Namely, Robert Tisserand has compiled the latest scientific data and literally “written the book” on essential oil safety. At Davina, our goal is to give you the best and most complete information we can allowing you to make your own informed healthcare decisions. That is why we have included safety recommendations from Tisserand’s book, “Essential Oil Safety